CORPORATE HEADQUARTERS 1416 E Sanborn St P.O. Box 5349 Winona, MN 55987 PHONE: (507) 457-9100 FAX: (507) 457-9187

February 17, 2012

To Whom It May Concern:

I was new to Peerless Chain. I realized I had limited knowledge of Excel and no clue of how to use it to streamline my job as Facility Manager. One of my human resource managers told me she had the perfect solution and that LeAnn Conrad was the best at what she does.

She set up off-site weekly computer training sessions with LeAnn. I was told LeAnn would figure out what I needed and make me an expert at using Microsoft Office to do my job to the best of my ability. LeAnn did make me an expert, initially with using Excel. We expanded that to Outlook and are now working on Word.

After the very first session, I noticed immediate improvement in knowing how I could use Excel on the job. After continued training sessions, my supervisors and co-workers also took notice of how powerful and easy to understand my spreadsheets were becoming. All of us are seeing positive results in my work product because I now know how to use Excel, Outlook, and Word to do my job well and in less time.

I no longer meet with LeAnn weekly. However, I do still get together with her a couple of times a month as my job unfolds and I think to myself, there must be a better way to do this on the computer. Sure enough, I meet with LeAnn and she shows me a better way. Sometimes there’s a quirk with Microsoft that I don’t know about and that’s why the task was difficult. Leann has clever workarounds that make life on the computer much easier.

Just like going to the piano instructor, LeAnn keeps improving my skills. I am proud to say I constantly use time-saving features of Microsoft Office that I previously didn’t know existed. I didn’t think there was another thing to know about Outlook. LeAnn spent 2 hours showing me tips and tricks and now I use these daily. Word is still somewhat new to me as to how I can use it to be better at my job. What LeAnn has shown me with Word is already saving time and energy.  My work product keeps getting cleaner and better.

LeAnn is really grooming me on the computer side which is so important in this technological day and age. It is making a huge difference in my daily work life. Thank you so much LeAnn for helping me to achieve continued success. I highly recommend LeAnn’s 1 on 1 computer training sessions. She’s my secret tool in my tool chest. It’s nice to step away from Peerless Chain so I am not interrupted and get private, personalized lessons on what I need to know. I come back with a fresh, new perspective and am able to implement what I learned right away.

Ryan Kowalski

Facility Manager

Peerless Chain Company

r.kowalski@peerlesschain.com

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